Before you book

Style consult

A free ten-minute chat about the cut, the coat and what is realistic, before anything is booked.

Price Free

Takes 10 min

Bring your dog in and Chloe or Priya will go through the coat the way a hairdresser goes through hair before a cut: what it is doing, where it wants to sit, what length is realistic before the next visit. You leave with a written price for the groom that actually suits the coat in front of us, not a number off a wall chart. Most first-time clients book this on a weekday afternoon and the groom for the following week.

What is included

  • Hands-on look at the coat, skin, ears and nails
  • An honest read on what length is achievable today
  • A written price for the groom we would recommend
  • A brushing routine you can keep up between visits

How it works

  1. Meet your dog on the salon floor, not on the table
  2. Comb through the coat and check the skin underneath
  3. Talk through the length and finish you have in mind
  4. Write down the price and the appointment length

free, and there is no obligation to book a groom afterwards

Questions about this

Style consult, answered

  • Do I need a consult before my first groom?

    No, but most people are glad they did it. It takes ten minutes and means the price you are quoted does not change once we have our hands in the coat.

  • Can you quote me over the phone instead?

    We can give you a range by breed and size. A firm price needs a look at the actual coat, because two dogs of the same breed can be an hour apart in work.

  • What if the coat needs more than I expected?

    We will say so plainly, the way a hairdresser tells you your hair cannot do what the photo shows today. Sometimes the honest answer is a shorter cut now and the length grown back properly.

See every question we get asked